Eastbank Residential and Supported Living, Hereford

Eastbank Residential and Supported Living, Hereford

The team at Eastbank and in the wider community

Russell James
For over 35 years Russell James has looked after and supported children and adults with learning disabilities, mental health illness and complex needs. This experience has allowed him to develop Eastbank Residential and Supported Living into one of the country’s leading organisations in Health and Social Care, which was recognised in a recent Parliamentary Review. Starting as a support worker, Russell quickly developed the skills to work in many challenging environments from Children’s Services to Adult Social Care. Purchasing Eastbank Care Home in 2007 he worked alongside his wife Kate James to build an organisationa which worked for the individuals who needed their support in their residential home and in the community.

Katherine Talbot - Residential Home Manager
Katherine has ben the registered manager at Eastbank for five years. She graduated with a Foundation Degree in Health and Social Care, BA in Applied Health and Social Sciences, CMI Level 5 Diploma in Strategic Management and Leadership Practice. She has had 25 years experience in Health and Social Care, including Learning Disabilities, Acute Elderly, Palliative Care, Dementia Care and Mental Health. She is working towards gaining qualifications and experience to progress to a Senior Manager. She is a highly motivated, ambitious and honest individual who thrives on supporting people to improve their lives. Katherine enjoys dog walking, going to the gym, swimming, holidays and seeing family. 

Georgia Lloyd - Residential Deputy Manager and Community Manager
I am the deputy manager at Eastbank. I have worked in health and social care for 7 years and worked in numerous settings including hyper-acute stroke care, dementia care, palliative and end of life nursing and most recently learning disability and challenging behaviour support. I went to the University of Worcester and completed my FdSc in Health and Social Care, and then went on to complete my Ba(Hons) Applied Health and Social Sciences, with a special interest in whether having a learning disability increases the risk of the prevalence of abuse. I have recently completed my Level 5 Extended Diploma in Leadership and Management at Hereford, Ludlow and North Shropshire College. I enjoy reading and learning about the mind and how it works, but mainly enjoy looking after people and putting a smile on their face. 


Care Quality Commission The Parliamentary Review

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